Level 1: Contact the Tyler Nebraska Support Desk
Online Support Portal
nebraska.gov/apps-support-portal
Phone Support
(402) 471-7810
Email Support
ne-support@tylertech.com
Please call for urgent issues or escalations
Level 2: Contact your Account Manager
Natalie Erb
natalie.erb@tylertech.com
(402) 471-7823
Benny Ng
benny.ng@tylertech.com
(402) 471-7870
Abigail Packett
abigail.packett@tylertech.com
(402) 817-0718
Freddy Pika
freddy.pika@tylertech.com
(402) 471-7891
Level 3: Contact our Directors
Technical Inquiries
Jason O'Flaherty
jason.o'flaherty@tylertech.com
(402) 500-6255
Project Inquiries
Natalie Erb
natalie.erb@tylertech.com
(402) 471-7823
Level 4: Director of Operations
Jay Sloan
jay.sloan@tylertech.com
(308) 293-0508
Level 5: General Manager
Tanner Hughes
tanner.hughes@tylertech.com
(405) 416-3033
